Put the “Control” in Access Control as a Service with These Features

Here are the must-have features of an effective access control-as-a-service solution.

access control features

Businesses and organizations have used access control solutions for decades to protect their facilities, assets and employees. But today’s state-of-the-art, cloud-based access control systems, are far more sophisticated than legacy processes. Managed services providers (MSPs) can leverage these solutions to offer Access Control as a Service (ACaaS), eliminating the burden on your client’s on-site security staff for managing and monitoring access and providing a higher level of control and effectiveness.

ACaaS solutions enable you to receive alerts and manage or revoke access from mobile devices, so you can immediately respond to incidents. And because the system stores information in the cloud, access control data always backed up and available for investigations, reporting and compliance audits.

Key Access Control Solution Features

To optimize your Access Control as a Service offering, look for solutions with these additional features that will allow you to best address your clients’ needs:

  • Identity and access management (IAM): This ACaaS feature enables you to give users access privileges based on their role within the business or organization. Each user should have one unique, digital identity, whether they’re an administrator, they have a specific job description, they provide IT support, or they’re just visiting. IAM allows you to give them access to the right places at the right times.
  • Video and security platform integration

Before choosing an access control solution, evaluate it for integrations with video surveillance platforms. Integrating these two solutions enables overlaying access control data with video, which can verify who is passing through a secured egress in real time as well as create a record of the incident. You’ll also save time with an integrated system, which is more streamlined and user-friendly than using two independent systems.

  • Hardware compatibility — Some access control solutions require using specific types of door locks, devices or other hardware. Make sure your client can use the types of hardware they prefer with the solution.
  • Elevator Integration — If your client’s facility has elevators, make sure the access control solution you choose integrates with elevator controls for greatest efficiency. This will enable you to set time schedules for elevator access per floor from the access control solution.
  • Building management system integration — By integrating and access control solution with building management, the system knows when buildings are occupied, and configure the system to automatically turn off lighting or lower the room temperature to save energy costs.
  • Access from mobile devices — Some access control solutions allow users to use their mobile devices for access, eliminating the need to carry a card, fob, or other credentials and providing a more convenient user experience.
  • Reports — To get the greatest return from an access control solution, ensure it can provide reports your clients need for compliance or auditing purposes. Solutions can enable users to pull reports as needed or to schedule reports on a regular basis.

How Your Clients Will Benefit

When you cover all bases with a comprehensive Access Control as a Service offering, you can provide your clients with a wide range of benefits including:

  • Greater productivity: ACaaS eliminates manual tasks that employees throughout the organization now perform to ensure access control. Taking that responsibility from the business or organization can allow employees to devote their time to revenue-producing activities.
  • Enhanced security: The automated, always-on nature of an ACaaS solution informs you in real time of issues and allows you to take immediate action that can secure a facility — or multiple facilities.
  • Reduced costs: ACaaS is often more cost-effective than hiring additional security personnel or on-site resources to manage an access control solution and reissue lost credentials. It can also play a role in reducing energy costs in unoccupied buildings.
  • Greater flexibility: IAM features can enable the business or organization to customize access to suit specific employees’ schedules, even those that choose flextime.

A solution with the right features will not only maximize ROI for your clients but also help you grow your business by building strong, sticky relationships with clients that depend on you for this vital service.

Learn more about the features of access control solution options in our access control as a service product comparison