Mobile Device Management (MDM)

Mobile Device Management (MDM)

Mobile device management solutions, sometimes referred to as wireless device management (WDM) solutions, automate many of the tasks associated with managing wireless devices including handheld computers, smartphones, peripherals, and even Internet of Things (IoT) devices. Wireless device management solutions allow an administrator to manage all devices from a single dashboard, even for large deployments over multiple facilities and wide geographic areas.

Why It Matters to Your Customers

For many industries, mobility and wireless devices have become necessary to provide the efficiency and automation it takes to compete. With the benefits of these deployments, however, comes a new and sometimes unexpected burden of managing devices. Without visibility into device status, software updates, security—and even the device’s location—a business could lose much of the efficiency and productivity it hoped to gain with the deployment.

A wireless device management solution makes it easier to onboard, configure, provision and track devices, and many tasks can be accomplished remotely, without downtime or disruption to operations. The solution can also help keep the business network and data safe by locating lost or stolen devices and locking or wiping them remotely.

Why Mobile Device Management (MDM) is an Opportunity

MSPs can find opportunities to provide these solutions in a range of industries from manufacturing and warehousing, transportation and logistics, and healthcare to retail and education. As more businesses adopt IoT solutions, the opportunity may grow as your clients look for ways to keep their networks secure and operating efficiently. You may have the opportunity to provide wireless device management as a standalone solution or bundled with other offerings such as managed security.

You can also consider managing your clients’ wireless device deployments using this type of solution. Taking the role of manager may open doors to additional revenue opportunities such as compliance reporting and big data analytics.

Mobile Device Management (MDM) Trends & Case Studies

2021 Predictions

Mobile Device Management, Enterprise Mobility Management Predictions for 2021

MSPs and VARs who help businesses plan their mobility strategies can give them an enduring competitive edge — and help their own businesses grow as well.
mdm-covid-19-coronavirus-management

Manage a Suddenly Remote Workforce with MDM Solutions

We're in the midst of a pandemic. Do your clients really know where their mobile devices are?
Mobile Device Management

UEM, EMM, and MDM Solutions: What’s the Difference?

Do your employees use company-owned or personal mobile devices on-site or remotely? You need answers before you choose a solution.
mobile device management comparison

Product Comparison: Mobile Device Management Software

Which MDM software is the right choice for your mobile device management offering? This apples-to-apples comparison can help you decide.

Which Vertical Markets Need Mobile Device Management?

From warehouses and distribution centers to healthcare, education and retail, businesses are looking for effective mobile device management solutions that keep devices working and keep their data safe.
mobile device management features

10 Must-Have Mobile Device Management Features

Leading MDM solutions offer feature sets that address security, access, secure data communication, usage, and BYOD environments.

Recurring Revenue Best Practices

Business Continuity Planning

How Business Continuity Strategies Have Changed Since 2020

Before the pandemic, companies predicted what they’d need to keep operations moving during a long-term disruption. Now they know.
Data Compliance

How to Protect Your Company From Compliance Risks

With strict laws regulating how personal data is collected and handled, regulatory compliance should be a top priority for XaaS providers.
Data Analytics and BI

Your CPG Customers Don’t Need More Data — They Need Answers

IT solution providers can endear themselves to CPG clients by bundling NLG tools with Business Intelligence dashboards.
Professional Firms

Why Managed Services Are in Demand at Professional, Legal and Engineering Firms

Operating a professional office has changed since the start of the pandemic, and those businesses need an MSP’s expertise and support to optimize workflows.

The SMB Cloud Adoption Trend has a Silver Lining for MSPs

SMBs embraced cloud solutions to stay afloat during the pandemic, and now they need MSPs’ expertise to optimize, expand and protect these solutions and services.
Collaboration UCaaS

Are Your Customers Using Teams Without the Full UCaaS Experience?

Adding voice to Microsoft Teams gives channel partners monthly recurring revenue streams while lowering customers’ costs and increasing productivity.

Related Services

General IT Services

Ideal Verticals

Relevant Associations

Latest Podcast Episodes