How to Make Security Operations Centers Practical for SMBs

SOC as a Service enables you to provide your clients with the vital tools they need to protect their businesses.

SOC as a Service

If you approach security by trying to prevent cyberattacks, hacking and ransomware rather than preparing to deal with them, you need a shift in mindset. Your clients will be cybercrime targets at some point, and trends indicate the security landscape will grow more treacherous over time. For example, Risk Based Security reports that 36 billion records were exposed through data breaches from January to September 2020, more than twice the number of records compromised in all of 2019. Additionally, VMware Carbon Black found a 148 percent increase in ransomware attacks since the beginning of the pandemic. Stats like those underscore the fact that monitoring systems and detecting malicious activity are key security—and all companies can benefit from security operations center services.

What is a Security Operations Center?

A security operations center (SOC) is a facility that aggregates all security information so that security analysts, engineers, managers and incident response teams have the insights they need to protect a business. A SOC relies on policies, a range of technology solutions, security intelligence from third-party sources to detect malicious activity on endpoints, servers, applications, networks and other systems and respond to cyberattacks.

Practically, a SOC staffed by a businesses’ employees isn’t always possible. A large enterprise may have the capital and resources to build the infrastructure necessary to run a SOC—and attract and retain talent to manage it during an IT security skills shortage. However, small and medium-sized businesses (SMBs), such as restaurant chains, accounting offices, grocery stores, doctor’s offices, and small manufacturers, often can’t establish their own SOCs. Unfortunately, research for the 2021 Verizon Data Breach Investigations Report found that among businesses with less than 1,000 employees, there were 1,037 incidents with 263 confirmed data breaches, just about 50 fewer data breaches than among larger businesses in the study.

Offer SOC as a Service

You can give your clients the benefits of a security operations center without investing in technology and in-house security professionals. By providing a SOC as a managed service, your can help protect your clients’ businesses with continuous monitoring and analysis that identifies suspicious behavior, detects true threats, and, when necessary, initiates incident response based on data. A SOC as a Service solution from your security vendor can also give your clients the advantage of the latest threat intelligence to help them identify and protect themselves from emerging types of malware and attack vectors.

Furthermore, a SOC as a Service solution from a trusted security vendor also eliminates the need for you to staff your own SOC with security pros, build a network of global analysts who can keep you informed of new threats, and continually upgrade your technology to monitor and manage your clients’ IT security. You can provide this vital service to your customers of all sizes to help them quickly identify and respond to cyberattacks, mitigate data loss and the costs of a data breach, and protect their businesses from fines, penalties, and loss of customer confidence.

Keep Your Clients’ Best Interest in Mind

Managed services providers (MSPs) who provide SOC as a Service should, just as with all other solutions, tailor their offerings to their clients’ needs. For example, price is a factor—it’s hard to explain to customers who pay you several thousand dollars per month for managed IT that it will cost more to secure it. Still, when you talk through the costs of a cybersecurity event, including downtime and lost business, even SOC as a Service offering at the top of the scale can make financial sense.

Select the right SOC as a Service offering for your market, tailor it to each client’s operations, and add visibility and agile responsiveness to security incidents to the capabilities you provide to your clients.

Your smaller clients can have the same level of cybersecurity that larger businesses and enterprises can afford. Build a Security Operations Center as a Service Offering to help them mitigate risks.


The former owner of a software development company and having more than a decade of experience writing for B2B IT solution providers, Mike is co-founder of XaaS Journal and DevPro Journal.