Desktop as a Service (DaaS)

Desktop as a Service (DaaS)

Desktop as a Service (DaaS) provides users with cloud-hosted virtual desktop infrastructure (VDI), eliminating the need to load software onto individual workstations or devices. DaaS also offers the advantage of enabling access to desktops from any endpoint on the network or via a web browser.

Why It Matters to your customers

Desktop as a Service alleviates much of the IT burden created by legacy desktop infrastructure. Delivered through the cloud, DaaS greatly reduces on-premises infrastructure requirements as well as the IT labor and costs that go along with it. Administrators or managed services providers (MSPs) can manage DaaS centrally, and it can be especially advantageous for businesses where hardware is not standardized at all workstations or in bring-your-own-device (BYOD) environments.

DaaS, like Software as a Service and Platform as a Service offerings, is billed on a monthly basis, and the provider takes care of updates and maintenance. DaaS is also easily scaled up — or down — as needed.

With the number of remote workers continuing to grow, Desktop as a Service provides a solution that allows users to access their desktops anywhere, from any device. And because applications and data are not stored on the device, but rather accessed via web browser, there are fewer security risks.

Why Desktop as a Service is an Opportunity

Include Desktop as a Service as a part of a comprehensive offering that includes productivity tools, SaaS products and security. You can also include a business continuity solution so users can keep working in the event of an outage and sync with the VDI when the connection is restored. For clients in regulated industries such as healthcare and finance or for merchants that must comply with PCI standards, differentiate your business by providing solutions especially tailored to compliance.

Small and medium-sized businesses (SMBs) are a good market for DaaS solutions, as well as businesses with teams dispersed across a wide geographic area — DaaS enables them to access a common system in real time.

Desktop as a Service (DaaS) Trends & Case Studies

Cybercriminals’ New Favorite Attack Vector: Your RMM

MSPs must implement multi-factor authentication and other best practices to prevent hackers from leveraging their management tools as a conduit to end customers’ networks.

IT Nation Connect 2019 Vendor Highlights

There were several big announcements from the channel vendor community at this year’s show.

Best-Selling Author Daniel Pink Keynote Highlights

For starters, the old ABC’s of sales, “always be closing,” has been replaced by “attunement, buoyancy and clarity.”

4 Issues Standing in the Way of Improved Efficiency, and Revenue, for MSPs

How taking a unified IT approach will help MSPs align with digital business infrastructure operations priorities.

5 Reasons the Time for Desktop as a Service (DaaS) is Now

Why you should revisit your end user computing strategy and adopt a cloud-first approach.

Desktop as a Service: 4 DaaS Best Practices

Desktop as a Service may be simpler than VDI to provide to your clients, but it takes your expertise to optimize performance from implementation and throughout day-to-day use.

General IT Services

Ideal Verticals

Field Service

Healthcare

Restaurant

Retail

Education

Government

Relevant Associations