Desktop as a Service (DaaS)

Desktop as a Service (DaaS)

Desktop as a Service (DaaS) provides users with cloud-hosted virtual desktop infrastructure (VDI), eliminating the need to load software onto individual workstations or devices. DaaS also offers the advantage of enabling access to desktops from any endpoint on the network or via a web browser.

Why It Matters to your customers

Desktop as a Service alleviates much of the IT burden created by legacy desktop infrastructure. Delivered through the cloud, DaaS greatly reduces on-premises infrastructure requirements as well as the IT labor and costs that go along with it. Administrators or managed services providers (MSPs) can manage DaaS centrally, and it can be especially advantageous for businesses where hardware is not standardized at all workstations or in bring-your-own-device (BYOD) environments.

DaaS, like Software as a Service and Platform as a Service offerings, is billed on a monthly basis, and the provider takes care of updates and maintenance. DaaS is also easily scaled up — or down — as needed.

With the number of remote workers continuing to grow, Desktop as a Service provides a solution that allows users to access their desktops anywhere, from any device. And because applications and data are not stored on the device, but rather accessed via web browser, there are fewer security risks.

Why Desktop as a Service is an Opportunity

Include Desktop as a Service as a part of a comprehensive offering that includes productivity tools, SaaS products and security. You can also include a business continuity solution so users can keep working in the event of an outage and sync with the VDI when the connection is restored. For clients in regulated industries such as healthcare and finance or for merchants that must comply with PCI standards, differentiate your business by providing solutions especially tailored to compliance.

Small and medium-sized businesses (SMBs) are a good market for DaaS solutions, as well as businesses with teams dispersed across a wide geographic area — DaaS enables them to access a common system in real time.

Desktop as a Service (DaaS) Trends & Case Studies

What MSPs Need to Know About the California Consumer Privacy Act

Companies doing in business in California may be required to give consumers greater control over the data that’s collected and how it’s used — and they’re looking to MSPs for help complying with the act.
subscription economy

Is Your Business Part of the Growing Subscription Economy?

As a Service businesses have experienced an average growth rate of more than 300 percent in the past seven years. How does that compare to your business’ growth?
Site reliability engineering

Site Reliability Engineering is Driving MSP Need for Centralized IT Monitoring

Automated response and single pane monitoring is helping Managed Service Providers deliver highly reliable IT operations for their customers. Consider these practices.
IT documentation

Why Your MSP Business Needs an IT Documentation Solution

If you think an IT documentation solution is an unnecessary expense, you're not seeing the big picture.
MSP cyberattack

Top 3 Ways to Prevent Your VAR or MSP Business from Being Compromised

Learn why MSPs and VARs are a target for cyberattacks and what you can do to protect your business.
remote access agreement

Why MSPs Need Remote Access Agreements

Remote access agreements grant consent for remote connections, spell out your responsibilities as well as your clients’, and limit liability.

General IT Services

Ideal Verticals

Field Service

Healthcare

Restaurant

Retail

Education

Government

Relevant Associations