Whether temporarily or permanently, MSPs are enabling their clients to work remotely, and they need to document each change, new solution, and configuration.
Seamlessly integrating documentation into workflows takes planning, training, and commitment from your entire team.
Good intentions aren’t enough to document the details of an IT environment. Increase your value to your clients by capturing, organizing and storing the information they need.
If you think an IT documentation solution is an unnecessary expense, you're not seeing the big picture.