Want Better UCaaS Renewals? Adopt a Customer Lifecycle Strategy
Only after your customers use your products and services — and experience benefits — can they become long-term buyers and advocates.
Are You Helping Customers with Their Work-From-Home Challenges?
With so many companies working remotely, there’s a golden opportunity to help clients optimize productivity by bundling native voice services with collaboration solutions and creating a real UCaaS experience.
7 Tips for Hosting Effective Online Events during the Crisis
To better navigate these unprecedented times, channel partners have to adjust their business strategies and shift from in-person demand-generation events to online events.
Provide Hosted VoIP Solutions for Teams Across the Building or Across the Country
Are you meeting the urgent demand for cloud communications platforms?
Use VoIP to Grow Your VAR Business
Some VARs are a little nervous about getting into the VoIP Game. Here’s why you shouldn’t be.
Are You Providing UCaaS to Optimize Remote Work or Just Letting Customers Work Remotely?
Unified communications as a Service solutions support productive remote work with voice, messaging, video conferencing and collaboration tools.
Ep.6: UCC Comes Home
Zina Hassel from ZLH Enterprises discusses the importance of remote workers staying connected and productive during the pandemic.
Nectar Diagnostics Provides Real-Time Support for Microsoft Teams Direct Routing
Nectar expands ability to monitor the health of cloud-based UC platforms
Security Best Practices for UCC Deployments
Without good security, UCaaS devices can be turned into attack vectors for DDoS attacks and entry points for malware.
Big Opportunities (and 5 Pitfalls) of Selling Telehealth Technologies
Telehealth is in the midst of a significant growth phase, but you'll need to avoid these five pitfalls to capitalize on this multibillion-dollar opportunity.
Phone.com Launches New Communicator Softphone
Built in-house by VoIP’s foremost experts on serverless architecture, cloud-based UCaaS platform runs on all Mac and Windows computers and will integrate HD Voice, video collaboration, team messaging, one-click conferencing, call recording, IVR and other business communications.
Succeeding in the Anything-But-One-Size-Fits-All World of UCaaS
Clients need the assistance of a qualified UCaaS provider — from planning to ongoing support.
UCaaS Mistakes MSPs Should Avoid
Don’t overlook the importance of a quality network, user experience, and keeping things simple when implementing UCaaS.
Product Comparison: UCaaS Solutions
Use this side-by-side features comparison to help you match UCaaS solutions to your clients’ needs.
UCaaS Features: Can a Solution Offer Too Much for Your Client?
SMBs are discovering the benefits of unified communications, but they may not need the same solutions as your enterprise clients.
