Mike Monocello

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The former owner of a software development company and having more than a decade of experience writing for B2B IT solution providers, Mike is co-founder of XaaS Journal and DevPro Journal.

Is It Time for MSPs to Become MSSPs?

In the current cybersecurity and regulatory climate, it may be time to expand your security offerings into a full-blown security practice.

Q3 2019 Security Update: How Much Can a Data Breach Cost?

Newly discovered vulnerabilities put businesses of all sizes at risk — and the penalties for data breaches reach new levels.

Endpoint Security Comparison: Bitdefender, Sophos, Webroot (July 2019 update: VIPRE)

Which of the following endpoint security solutions from Bitdefender, Sophos, VIPRE, and Webroot are best for you and your customers?

4 Mistakes MSPs Make with Firewall Management

Common pitfalls include poor communication, failing to have clients accept risks, not researching the impact changes can have, and not finding smart ways to deal with the volume of audit log data.

UCaaS Mistakes MSPs Should Avoid

Don’t overlook the importance of a quality network, user experience, and keeping things simple when implementing UCaaS.

Endpoint Security Comparison: Bitdefender, Sophos, (update: Webroot)

Which of the following endpoint security solutions from Bitdefender, Sophos, and Webroot are best for you and your customers?

Quick-Start Guide to Guest Wi-Fi Analytics

With so many benefits to be gained from guest Wi-Fi, this has become a great revenue generator and add-on service for MSPs looking to better serve their customers.

Is Your Business Part of the Growing Subscription Economy?

As a Service businesses have experienced an average growth rate of more than 300 percent in the past seven years. How does that compare to your business’ growth?

Email Security Comparison: Avast, Barracuda, Bitdefender, VIPRE (September 2020 update)

Which of these four email security products are best for you and your customers? XaaS Journal provides a detailed analysis of key features, costs, and considerations.

11 Complementary IT Services You Aren’t Selling to Restaurants — But...

Here’s a list of 11 complementary IT services that will help your restaurant clients operate more efficiently — and help you build recurring revenue.

You Have Options for Funding POS as a Service

The thought of self-funding and limiting cash flow or borrowing and amassing debt may be enough to prevent you from selling as a Service solutions all together. But there is another option.

Why MSPs Need Remote Access Agreements

Remote access agreements grant consent for remote connections, spell out your responsibilities as well as your clients’, and limit liability.

The Top 7 Remote Control Software Features for MSPs

The right remote access/remote control software features maximize the value this type of solution provides. Here is a list of features that are essential for MSPs.

Email Security Comparison: Avast, Barracuda, Bitdefender

Which of these three email security products are best for you and your customers? XaaS Journal provides a detailed analysis of key features, costs, and considerations.

Sell Guest Wi-Fi Service to These 4 Verticals

How mass transit, hotels, retail, and restaurant are leveraging guest Wi-Fi service.

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