Mike Monocello

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The former owner of a software development company and having more than a decade of experience writing for B2B IT solution providers, Mike is co-founder of XaaS Journal and DevPro Journal.

6 Tips for Evaluating Infrastructure as a Service Providers

It’s essential to vet IaaS offerings to ensure they will provide your clients with the cloud computing services and features they require.

6 Payment Processing Mistakes MSPs Must Avoid

When you’re selling payment processing, avoid these mistakes that can limit the value you provide your clients and the benefits they offer your business.

The Importance of IT Documentation for Remote Work

Whether temporarily or permanently, MSPs are enabling their clients to work remotely, and they need to document each change, new solution, and configuration.

Everyone Needs Firewall Management

Security solution providers have the opportunity to upsell current clients and initiate new business by addressing this widespread need.

4 BDR Trends for the 2020s

Technology advancements are making backup and disaster recovery more reliable, efficient, and cost-effective, but businesses need your expertise to make sure they can protect and recover their data.

4 Facts About Endpoint Security Every MSP Should Know

Most hackers target endpoints, the number of endpoints connected to your clients’ networks are increasing, and many businesses are relying on antivirus alone.

8 Recurring Revenue Opportunities in Education

Sales opportunities abound for IT solution providers focused on aligning with key trends in the education vertical.

Seven IT Documentation Best Practices

Standardize documentation, build it into existing workflows, check for accuracy, and use information for training and to build client trust.

7 Education Trends That Are Driving Tech Implementations

Today’s classrooms rely on digital access to information, mobile communication, secure networks and tools that help students achieve at their own pace.

Where Your IT Documentation Lives Is Essential

You know you need to collect and store information about your clients – but where’s the best place to keep it?

7 SaaS Stats that Could Change Your Business’ Direction in 2022

These facts confirm Software as a Service market growth—and the need for your SaaS consulting and support expertise.

Timely Advice for Selling Endpoint Security

You can expand your VAR or MSP business’ offerings by providing endpoint security as part of a comprehensive cybersecurity strategy.

Why Restaurants Need Network Assessments

Restaurants made big changes over the past two years. Provide a service that confirms their IT environments are secure—or reveals gaps and vulnerabilities they need to address.

Pitfalls to Avoid When Migrating Desktops to the Cloud

Desktop as a Service can allow your clients to work remotely and enhance security, but a successful migration to the cloud requires avoiding these seven mistakes.

Network Assessment Tool Features that Can Make an MPS’s Life Easier

It’s crucial to look for network assessment tools that save you time and streamline processes and to demo tools to find the right fit for your clients’ needs and your business.

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