Mike Monocello
The former owner of a software development company and having more than a decade of experience writing for B2B IT solution providers, Mike is co-founder of XaaS Journal and DevPro Journal.
Security Best Practices for UCC Deployments
Without good security, UCaaS devices can be turned into attack vectors for DDoS attacks and entry points for malware.
UCaaS Mistakes MSPs Should Avoid
Don’t overlook the importance of a quality network, user experience, and keeping things simple when implementing UCaaS.
5 Markets Primed for Compliance as a Service
Regulations aimed at keeping sensitive data safe create a compliance burden for your customers that you can help solve.
Earn Recurring Revenue from Retail Digital Signage as a Service
Here are a few examples of how digital signage is being used today and how you can create a unique and powerful as-a-service bundle for your customers.
7 Pitfalls to Avoid When Migrating Desktops to the Cloud
DaaS can allow your clients to work remotely and enhance security, but a successful migration to the cloud requires avoiding these mistakes.
8 Recurring Revenue Opportunities in Education
Sales opportunities abound for IT solution providers focused on aligning with key trends in the education vertical.
7 Education Trends That Are Driving Tech Implementations
Today’s classrooms rely on digital access to information, mobile communication, secure networks and tools that help students achieve at their own pace.
Why Gift Card Solutions Should be an MSP’s First Value-Added Service
Many retailers are looking for updated systems that give them omnichannel functionality and the ability to differentiate their businesses.
Can MSPs Help Their Clients Overcome Platform as a Service Disadvantages?
As a trusted advisor, you can steer your clients clear of pitfalls around vendor lock-in, security, service level agreements, and costs.
4 Patch Management Mistakes MSPs Should Avoid
An optimized Patch Management as a Service offering will minimize disruption to operations and keep systems up to date.
Why Selling Data Analytics to Restaurants is a Smart Move
Informed decisions based on point of sale (POS) system data are pivotal to business success.
Pitfalls to Avoid when Choosing Data Analytics Tools
MSPs need to consider their clients, their use cases and the level of their employees’ technical expertise to provide a data analytics tool that will result in valuable insights.
8 Top Customer Survey Software Features
A good match will allow your client to collect valuable data about their customers that they can use to improve customer experiences and gain a competitive edge.
7 Low-Tech Mistakes that Can Undermine the Best High-Tech Access Control...
Avoid these mistakes to ensure your Access Control as a Service (ACaaS) solutions are effective and profitable.
How Do Government Agencies Spend Their IT Budgets?
Find information on how U.S. government offices and agencies are spending IT dollars and which projects are in the pipeline.
