Mike Monocello

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The former owner of a software development company and having more than a decade of experience writing for B2B IT solution providers, Mike is co-founder of XaaS Journal and DevPro Journal.

7 Common Mobile Device Management Mistakes and How to Avoid Them

These common mobile device management mistakes can mean the difference between success and failure.

5 Mistakes Solution Providers Make with Restaurant Online Ordering

Help your restaurant clients get the most out of their online ordering solution investments with these tips.

Avoid These 4 Managed Print Services Mistakes

IT solution providers should avoid these managed print services mistakes if they hope to maximize the recurring revenue potential of this service.

Which POSaaS Solutions Are Sold through the Channel?

See where to look to learn which restaurant POS software solutions are sold through the channel and access some information from vendors themselves.

11 Complementary IT Services You Aren’t Selling to Restaurants — But...

Here’s a list of 11 complementary IT services that will help your restaurant clients operate more efficiently — and help you build recurring revenue.

10 Reasons Your Customers Want Video Surveillance as a Service

Drivers for VSaaS market growth include less hardware to purchase and maintain, easy scalability, and anytime, anywhere video access and monitoring.

You Have Options for Funding POS as a Service

The thought of self-funding and limiting cash flow or borrowing and amassing debt may be enough to prevent you from selling as a Service solutions all together. But there is another option.

8 Types of Cyberattacks a Web Application Firewall (WAF) is Designed...

If your client needs protection from these types of cyberattacks that target web applications, implement a web application firewall.

Why MSPs Need Remote Access Agreements

Remote access agreements grant consent for remote connections, spell out your responsibilities as well as your clients’, and limit liability.

The Top 7 Remote Control Software Features for MSPs

The right remote access/remote control software features maximize the value this type of solution provides. Here is a list of features that are essential for MSPs.

The Top 10 Quote Management Software Features for MSPs

There are many quote management software solutions available, but not all have the best features for your business. Use this checklist to make the right pick.

6 Payment Processing Mistakes MSPs Need to Avoid

When you’re selling payment processing, avoid these mistakes that can limit the value these solutions provide to your clients– and limit the benefits they offer your business.

Email Security Comparison: Avast, Barracuda, Bitdefender

Which of these three email security products are best for you and your customers? XaaS Journal provides a detailed analysis of key features, costs, and considerations.

Sell Guest Wi-Fi Service to These 4 Verticals

How mass transit, hotels, retail, and restaurant are leveraging guest Wi-Fi service.

President and COO Tim Weller Named as Successor to Austin McChord

Datto, Inc., today announced the appointment of Tim Weller as its new Chief Executive Officer. Weller succeeds Founder Austin McChord who, last fall, transitioned...

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