Mike Monocello

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The former owner of a software development company and having more than a decade of experience writing for B2B IT solution providers, Mike is co-founder of XaaS Journal and DevPro Journal.

5 Markets Primed for Compliance as a Service

Regulations aimed at keeping sensitive data safe are creating a compliance burden for your customers. Your Compliance as a Service offering can be the answer they’re looking for.

Quote Management: How To Make Your Proposals Convert

These best practices for VARs and MSPs will help turn proposals into new business.

8 Top Customer Survey Software Features

Here are the must-have features of a retail and restaurant customer survey solution.

UCaaS Mistakes MSPs Should Avoid

Don’t overlook the importance of a quality network, user experience, and keeping things simple when implementing UCaaS.

Endpoint Security Comparison: Bitdefender, Sophos, (update: Webroot)

Which of the following endpoint security solutions from Bitdefender, Sophos, and Webroot are best for you and your customers?

7 Low-Tech Mistakes that Can Undermine the Best High-Tech Access Control...

Failing to limit access, not deactivate old accounts, ignoring normal traffic flow, and not training users are some errors that can result in unauthorized people slipping through.

Quick-Start Guide to Guest Wi-Fi Analytics

With so many benefits to be gained from guest Wi-Fi, this has become a great revenue generator and add-on service for MSPs looking to better serve their customers.

How to Build the Best Business Continuity Offering

Planning, building your expertise, testing your solutions, and adapting them to change are vital to effective business continuity.

Is Your Business Part of the Growing Subscription Economy?

As a Service businesses have experienced an average growth rate of more than 300 percent in the past seven years. How does that compare to your business’ growth?

Network Assessment Tool Features that Can Make an MPS’s Life Easier

It’s crucial to look for network assessment tools that save you time and streamline processes and to demo tools to find the right fit for your clients’ needs and your business.

Email Security Comparison: Avast, Barracuda, Bitdefender, VIPRE

Which of these four email security products are best for you and your customers? XaaS Journal provides a detailed analysis of key features, costs, and considerations.

7 Common Mobile Device Management Mistakes and How to Avoid Them

These common mobile device management mistakes can mean the difference between success and failure.

5 Mistakes Solution Providers Make with Restaurant Online Ordering

Help your restaurant clients get the most out of their online ordering solution investments with these tips.

Avoid These 4 Managed Print Services Mistakes

IT solution providers should avoid these managed print services mistakes if they hope to maximize the recurring revenue potential of this service.

Which POSaaS Solutions Are Sold through the Channel?

See where to look to learn which restaurant POS software solutions are sold through the channel and access some information from vendors themselves.

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