Mike Monocello

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The former owner of a software development company and having more than a decade of experience writing for B2B IT solution providers, Mike is co-founder of XaaS Journal and DevPro Journal.

Why MSPs and VARs Should (Still) Sell Gift Card Solutions

Although your clients may use gift card solutions, they may be looking for updated systems that give them omnichannel functionality and the ability to differentiate their businesses.

Tips for Compensating Sales Reps under the Hardware as a Service...

A significant challenge during the transition to the HaaS business model is adapting your sales compensation plan, but information and advice is available.

Does Your Managed Services Agreement Address Contract Termination?

When your relationship with a client ends, can you guarantee it will be amicable?

New MSP Growth Opportunities During the Pandemic (and Beyond)

Managed services providers serving these vertical markets are seeing significant increases in IT services demand that are projected to last well beyond the pandemic.

5 Pandemic Lessons for MSPs

The impact of the coronavirus pandemic was eye-opening for some MSPs. Now, it’s time to close the gaps.

Manage a Suddenly Remote Workforce with MDM Solutions

We're in the midst of a pandemic. Do your clients really know where their mobile devices are?

Are You Providing UCaaS to Optimize Remote Work or Just Letting...

Unified communications as a Service solutions support productive remote work with voice, messaging, video conferencing and collaboration tools.

Ep.7: Helping Channel Partners Pivot During COVID-19

Jason Bystrak shares results from a massive virtual event D&H Distributing held to educate its vendors about partners’ needs during the pandemic.

Can Your Web Application Firewall Handle These 3 Cyberattacks?

Ask your WAF vendor about its effectiveness against bot, DDoS, and zero-day attacks to ensure your clients are prepared to defend against any type of attack.

7 Common Mobile Device Management Mistakes and How to Avoid Them

These common mobile device management mistakes can mean the difference between success and failure.

What’s the Best Way to Handle SaaS Sales Compensation?

An RSPA survey reveals real-life solutions to the question of how to compensate sales reps under the as a Service model.

Ep.4: The Coronavirus Pandemic and the Restaurant Industry

Jeremy Julian from Custom Business Solutions (CBS) provides an inside look at the restaurant industry during the Coronavirus pandemic, and how he's managing customers and his team.

Which POSaaS Solutions Are Sold through the Channel?

See where to look to learn which restaurant POS software solutions are sold through the channel and access some information from vendors themselves.

Ep.2: RMM Pitfalls That Can Derail Your Success

Here are 5 pitfalls technology solution providers (TSPs) can avoid with their RMM-based service offering to ensure maximum success.

Q1 2020 Security Update: New Vulnerabilities Discovered, Cybercriminals Charged

New vulnerabilities put specific devices or systems at risk, US-CERT issues warnings about Dridex malware, and cybercriminals are charged and sentenced.

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