Mike Monocello
The former owner of a software development company and having more than a decade of experience writing for B2B IT solution providers, Mike is co-founder of XaaS Journal and DevPro Journal.
8 Top Customer Survey Software Features
A good match will allow your client to collect valuable data about their customers that they can use to improve customer experiences and gain a competitive edge.
7 Low-Tech Mistakes that Can Undermine the Best High-Tech Access Control...
Avoid these mistakes to ensure your Access Control as a Service (ACaaS) solutions are effective and profitable.
How Do Government Agencies Spend Their IT Budgets?
Find information on how U.S. government offices and agencies are spending IT dollars and which projects are in the pipeline.
10 Reasons Your Customers Want Video Surveillance as a Service
VSaaS offers various benefits that may appeal to your clients even if they’ve only had the budget for a modest investment in video surveillance in the past.
Businesses Now Know They Need Business Continuity Solutions
Your clients know first-hand the devastating impact of prolonged disruption. Business continuity solutions are what they need.
How to Build the Best Business Continuity Offering
Planning, building your expertise, testing your solutions, and adapting them to change are vital to effective business continuity.
Why a Loyalty Program Should be Part of Your Customer Engagement...
A loyalty-enabled customer engagement solution allows your clients to target customers with relevant communications that keep them coming back.
A New Perspective on Selling Loyalty Program Software
Think loyalty is just an add-on? Think again.
Avoid These 4 Managed Print Services Mistakes
IT solution providers should avoid these managed print services mistakes if they hope to maximize the recurring revenue potential of this service.
Web Application Firewall Features MSPs Should Evaluate
WAFs vary in the technologies they use, features, and delivery. Evaluate each thoroughly to ensure you make the best choices for your clients and your business.
8 Cyberattacks Firewalls Won’t Stop
If your client needs protection from cyberattacks that target web applications, implement a web application firewall (WAF).
Can Your Web Application Firewall Handle These 3 Cyberattacks?
Ask your WAF vendor about its effectiveness against bot, DDoS, and zero-day attacks to ensure your clients are prepared to defend against any type of attack.
7 Common Mobile Device Management Mistakes MSPs Must Avoid
These common MDM mistakes can mean the difference between success and failure.
Remote Monitoring and Management Trends for Evolving MSP Businesses
RMM solutions are addressing new challenges and incorporating new technologies to give MSPs greater automation, compliance, and security capabilities.
4 Problems You Can Prevent for Restaurants with RMM
Remote monitoring and management helps VARs and MSPs operate more efficiently—but have you considered what it can do for your restaurant clients?
