Mike Monocello

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The former owner of a software development company and having more than a decade of experience writing for B2B IT solution providers, Mike is co-founder of XaaS Journal and DevPro Journal.

Manage a Suddenly Remote Workforce with MDM Solutions

We're in the midst of a pandemic. Do your clients really know where their mobile devices are?

Are You Providing UCaaS to Optimize Remote Work or Just Letting...

Unified communications as a Service solutions support productive remote work with voice, messaging, video conferencing and collaboration tools.

Ep.7: Helping Channel Partners Pivot During COVID-19

Jason Bystrak shares results from a massive virtual event D&H Distributing held to educate its vendors about partners’ needs during the pandemic.

Can Your Web Application Firewall Handle These 3 Cyberattacks?

Ask your WAF vendor about its effectiveness against bot, DDoS, and zero-day attacks to ensure your clients are prepared to defend against any type of attack.

What’s the Best Way to Handle SaaS Sales Compensation?

An RSPA survey reveals real-life solutions to the question of how to compensate sales reps under the as a Service model.

Ep.4: The Coronavirus Pandemic and the Restaurant Industry

Jeremy Julian from Custom Business Solutions (CBS) provides an inside look at the restaurant industry during the Coronavirus pandemic, and how he's managing customers and his team.

Ep.2: RMM Pitfalls That Can Derail Your Success

Here are 5 pitfalls technology solution providers (TSPs) can avoid with their RMM-based service offering to ensure maximum success.

Q1 2020 Security Update: New Vulnerabilities Discovered, Cybercriminals Charged

New vulnerabilities put specific devices or systems at risk, US-CERT issues warnings about Dridex malware, and cybercriminals are charged and sentenced.

Ep.1: Introduction to Recurring Revenue

If you're still not sure the services business model is right for you, here are 8 compelling reasons to reconsider.

Ep.0: XaaS Journal’s New Podcast for MRR

Introducing a new podcast dedicated to helping technology solution providers identify untapped sources of recurring revenue.

Managed Print Services Shift Toward Digital Management

The focus of managed print services is no longer on hardware, but on transitioning from paper to digital workflows and automating management.

Advice for Selling Endpoint Security

You can expand your VAR or MSP business’ offerings by providing endpoint security as part of a comprehensive cybersecurity strategy.

3 Essential PSA Tool Integrations and 10 More You May Be...

Integrating business applications with your PSA tool enables efficient, streamlined MSP workflows.

8 SaaS Statistics That Smart VARs and MSPs Know

These facts confirm Software as a Service market growth — and the need for your SaaS consulting and support expertise.

4 Facts About Endpoint Security Every MSP Should Know

Most hackers target endpoints, the number of endpoints connected to your clients’ networks are increasing, and many businesses are relying on antivirus alone.

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