Mike Monocello

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The former owner of a software development company and having more than a decade of experience writing for B2B IT solution providers, Mike is co-founder of XaaS Journal and DevPro Journal.

How to Make Security Operations Centers Practical for SMBs

SOC as a Service enables you to provide your clients with the vital tools they need to protect their businesses.

4 Problems You Can Prevent for Restaurants with RMM

Remote monitoring and management helps VARs and MSPs operate more efficiently—but have you considered what it can do for your restaurant clients?

Why Restaurants Need Network Assessments

Restaurants have made big changes since the beginning of 2020. Provide a service that confirms their IT environments are secure—or reveals gaps and vulnerabilities they need to address.

Backup and Disaster Recovery’s Role in Beating Ransomware

All businesses are potential targets—but it doesn’t mean they’re defenseless.

7 Low-Tech Mistakes that Can Undermine the Best High-Tech Access Control...

Avoid these mistakes to ensure your Access Control as a Service (ACaaS) solutions are effective and profitable.

8 Top Customer Survey Software Features

Here are the must-have features of a retail and restaurant customer survey solution.

Debunk Cybersecurity Myths to Keep SMB Clients Safe

Cybersecurity myths lull SMBs into a false sense of security. The truth is SMBs are just as much a target are enterprises and must follow the same best practices to keep their businesses safe.

Everyone Needs Firewall Management

Security solution providers have the opportunity to upsell current clients and initiate new business by addressing this widespread need.

Ep. 10: Secret Sauce: Finding, Hiring, Retaining a Winning Team

When it comes to finding, hiring and managing employees, Dawn Sizer, CEO of 3rd Element, combines industry best-practices with her own unique twist.

How SOC as a Service Differs from Managed Antivirus

Businesses are looking for security across their networks, endpoints and the cloud. SOC as a Service is the solution they’re looking for.

3 Tips for Finding and Retaining Cybersecurity Talent

Your Security Operations Center requires the right people with the right skills, which is a challenge during a talent shortage. Here are tips for finding them — and keeping them.

4 BDR Trends for 2021

Technology advancements are making backup and disaster recovery more reliable, efficient, and cost-effective, but businesses need your expertise to make sure they can protect and recover their data.

The Importance of IT Documentation for a Transition to Remote Work

Whether temporarily or permanently, MSPs are enabling their clients to work remotely, and they need to document each change, new solution, and configuration.

Is Specializing as a Cybersecurity vCIO the Right Move for Your...

Meet an urgent demand and grow your business by taking a virtual seat at your client’s C-suite table.

Why Guest Wi-Fi Status Has Risen from Optional to Essential

Convenience can make for great customer or guest experiences, but you can’t let it put security at risk.

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