Mike Monocello

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The former owner of a software development company and having more than a decade of experience writing for B2B IT solution providers, Mike is co-founder of XaaS Journal and DevPro Journal.

Earn Recurring Revenue from Retail Digital Signage as a Service

If you want to differentiate yourself in the retail market and earn recurring revenue, build a customer engagement service offering like this one.

Is Specializing as a Cybersecurity vCIO the Right Move for Your...

Meet an urgent demand and grow your business by taking a virtual seat at your client’s C-suite table.

4 Virtual CIO Services Mistakes You Must Avoid

Clearly define your offering and the scope of your work, and only do business with clients who understand the value of your services.

Virtual CIOs Must Adapt to the Post-Pandemic World

Businesses are looking for expertise that can help advance digital transformation while navigating today’s challenges.

6 Tips for Evaluating Infrastructure as a Service Providers

It’s essential to vet IaaS offerings to ensure they will provide your clients with the cloud computing services and features they require.

6 Payment Processing Mistakes MSPs Must Avoid

When you’re selling payment processing, avoid these mistakes that can limit the value you provide your clients and the benefits they offer your business.

The Importance of IT Documentation for Remote Work

Whether temporarily or permanently, MSPs are enabling their clients to work remotely, and they need to document each change, new solution, and configuration.

Everyone Needs Firewall Management

Security solution providers have the opportunity to upsell current clients and initiate new business by addressing this widespread need.

4 BDR Trends for the 2020s

Technology advancements are making backup and disaster recovery more reliable, efficient, and cost-effective, but businesses need your expertise to make sure they can protect and recover their data.

4 Facts About Endpoint Security Every MSP Should Know

Most hackers target endpoints, the number of endpoints connected to your clients’ networks are increasing, and many businesses are relying on antivirus alone.

8 Recurring Revenue Opportunities in Education

Sales opportunities abound for IT solution providers focused on aligning with key trends in the education vertical.

Seven IT Documentation Best Practices

Standardize documentation, build it into existing workflows, check for accuracy, and use information for training and to build client trust.

7 Education Trends That Are Driving Tech Implementations

Today’s classrooms rely on digital access to information, mobile communication, secure networks and tools that help students achieve at their own pace.

A New Perspective on Selling Loyalty Program Software

Think loyalty is just an add-on? Think again.

Where Your IT Documentation Lives Is Essential

You know you need to collect and store information about your clients – but where’s the best place to keep it?

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