Mike Monocello

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The former owner of a software development company and having more than a decade of experience writing for B2B IT solution providers, Mike is co-founder of XaaS Journal and DevPro Journal.

Can MSPs Help Their Clients Overcome Platform as a Service Disadvantages?

As a trusted advisor, you can steer your clients clear of pitfalls around vendor lock-in, security, service level agreements, and costs.

Remote Monitoring and Management Trends for Evolving MSP Businesses

RMM solutions are addressing new challenges and incorporating new technologies to give MSPs greater automation, compliance, and security capabilities.

How does SOC as a Service Differ from Managed Antivirus?

Businesses are looking for security across their networks, endpoints and the cloud. SOC as a Service is the solution they’re looking for.

3 Tips for Finding and Retaining Cybersecurity Talent

Your Security Operations Center requires the right people with the right skills, which is a challenge during a talent shortage. Here are tips for finding them — and keeping them.

4 Answers You Need Before You Start Providing Payment Processing Services

If you’re new to the payments space, you probably have a lot of questions. Find these answers to start on the path to a successful new part of your business.

Web Application Firewall Features MSPs Should Evaluate

WAFs vary in the technologies they use, features, and delivery. Evaluate each thoroughly to ensure you make the best choices for your clients and your business.

How Do Government Agencies Spend Their IT Budgets?

Find information on how U.S. government offices and agencies are spending IT dollars and which projects are in the pipeline.

6 Tips for Evaluating Infrastructure as a Service Providers

It’s essential to vet IaaS offerings to ensure they will provide your clients with the cloud computing services and features they require.

Why MSPs and VARs Should (Still) Sell Gift Card Solutions

Although your clients may use gift card solutions, they may be looking for updated systems that give them omnichannel functionality and the ability to differentiate their businesses.

8 Recurring Revenue Opportunities in Education

Sales opportunities abound for IT solution providers focused on aligning with key trends in the education vertical.

7 Education Trends That Are Driving Tech Implementations

Today’s classrooms rely on digital access to information, mobile communication, secure networks and tools that help students achieve at their own pace.

Tips for Compensating Sales Reps under the Hardware as a Service...

A significant challenge during the transition to the HaaS business model is adapting your sales compensation plan, but information and advice is available.

Security Best Practices for UCC Deployments

Without good security, UCaaS devices can be turned into attack vectors for DDoS attacks and entry points for malware.

Why You Should Provide Loyalty Solutions as Part of a Customer...

Merchants need more than a loyalty program to win and retain customers. A customer engagement solution can give them the ability to target customers with relevant communications that keep them coming back.

Is It Time for MSPs to Become MSSPs?

In the current cybersecurity and regulatory climate, it may be time to expand your security offerings into a full-blown security practice.

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