Jay McCall

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Jay McCall is an editor and journalist with 20 years of writing experience for B2B IT solution providers. Jay is co-founder of XaaS Journal and DevPro Journal.

Transitioning from Break-Fix to Managed Services: Step 1 — Financial...

In part 1 of our series on transitioning from break-fix to managed services, we discuss the financial challenges you'll face, including cash flow, KPIs, initial investments, and more.

Welcome to XaaS Journal – Your B2B Recurring Revenue Resource

A free B2B publication designed to educate and empower VARs, MSPs and other channel IT professionals about the best opportunities for building successful as-a-service businesses.

3 Common BDR Mistakes That Kill Sales (and How to Avoid...

Making a few changes to your BDR sales approach can make a huge difference in your results.

Quick Start Guide to Backup and Disaster Recovery (BDR)

Looking to add BDR (backup and disaster recovery) services to your list of recurring revenue offerings, but not sure where to start? Tim Brown,...

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