Jay McCall

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Jay McCall is an editor and journalist with 20 years of writing experience for B2B IT solution providers. Jay is co-founder of XaaS Journal and DevPro Journal.

What’s the Difference Between HaaS and Leasing?

Hardware as a Service allows you to build your business by offering end-to-end solutions for an affordable monthly cost.

Are You Providing Frictionless Payment Solutions?

The industry is trending toward seamless, even invisible, payment experiences that take care of transactions behind the scenes with little effort on the part of the customer.

Steps to Get Started with a Quote Management System

Start with a standardized quote process, build your quote management system into workflows throughout your organization and use it to operate more efficiently.

3 Firewall Facts MSPs Need to Know

Risks, regulatory compliance demands, and cloud use are all increasing, but resources to manage firewalls aren't.

Six Steps to Evolving from a BDR Provider to a Business...

Too often, solution providers sell backups as disaster recovery, or worse yet, business continuity.

Payment Statistics VARs and MSPs Need to Know

Debit cards are the most used form of payment, contactless cards are being issued by the millions, and VARs and MSPs are leaving money on the table.

IT Nation Connect 2019 Vendor Highlights

There were several big announcements from the channel vendor community at this year’s show.

Best-Selling Author Daniel Pink Keynote Highlights

For starters, the old ABC’s of sales, “always be closing,” has been replaced by “attunement, buoyancy and clarity.”

Advice for Implementing a New PSA Tool

The more time you can devote to understanding your PSA tool and the more resources you can dedicate to properly leveraging it, the more value you will get out of it.

How to Sell Remote Monitoring and Management Services

Demonstrate the value that RMM provides to end users, such as less downtime, faster service, enhanced security, and cost savings.

Staffing Your SOC for Success

Building a SOC is one thing; maintaining it with high-quality technicians and security experts is another. Here's how to plan for long-term success.

Email Security Trends That Are Too Dangerous to Ignore

Email attacks are growing more sophisticated. This CISSP (certified information systems security professional) offers solutions and strategies MSPs should put in place to protect their clients.

The Impact Cybersecurity Liability Can Have on Your Business

A client’s data breach can put Security Operations Center as a Service and other security solution providers in the position of having to defend their businesses. Is it worth the risk?

5 BDR Trends Every MSP and VAR Should Know

See where the industry is and where it’s going with cloud backup, using emerging technologies, and how increasing solution sophistication is creating new opportunities.

Tips, Observations, and Takeaways from 2019 GlueX

3 takeaways from the GlueX conference that can help your MSP business add new revenue streams in Q4 and beyond.

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