Jay McCall

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Jay McCall is an editor and journalist with 20 years of writing experience for B2B IT solution providers. Jay is co-founder of XaaS Journal and DevPro Journal.

Ep.5: COVID-19: Phishing for At-Home Workers

COVID-19-related cybercrime is on the rise so we brought in Jason Norton from VIPRE Security to share best practices to keep you and your customers safe.

Why VARs and MSPs Must Provide Endpoint Security Solutions with User-Friendly...

Customer retention is dependent on adoption and value realization. So, if customers perceive an endpoint security solution as too difficult to use, are they destined to churn?

10 Must-Have Mobile Device Management Features

Leading MDM solutions offer feature sets that address security, access, secure data communication, usage, and BYOD environments.

How SOC as a Service Providers Can Protect Networks with Remote...

Your customers need your knowledge and expertise to help secure workers who suddenly must work from home.

The Importance of a Business Continuity Plan in a Coronavirus World

It will never be easier to convince your clients they need a business continuity plan than in the wake of 2020’s coronavirus and natural disasters.

Businesses Are Outsourcing IT — Stand Apart with vCIO Services

Companies are looking for outsourced IT help, which can't be compared to the advantages of partnering with a vCIO.

What’s the Difference Between HaaS and Leasing?

Hardware as a Service allows you to build your business by offering end-to-end solutions for an affordable monthly cost.

Are You Providing Frictionless Payment Solutions?

The industry is trending toward seamless, even invisible, payment experiences that take care of transactions behind the scenes with little effort on the part of the customer.

Steps to Get Started with a Quote Management System

Start with a standardized quote process, build your quote management system into workflows throughout your organization and use it to operate more efficiently.

3 Firewall Facts MSPs Need to Know

Risks, regulatory compliance demands, and cloud use are all increasing, but resources to manage firewalls aren't.

Six Steps to Evolving from a BDR Provider to a Business...

Too often, solution providers sell backups as disaster recovery, or worse yet, business continuity.

Payment Statistics VARs and MSPs Need to Know

Debit cards are the most used form of payment, contactless cards are being issued by the millions, and VARs and MSPs are leaving money on the table.

IT Nation Connect 2019 Vendor Highlights

There were several big announcements from the channel vendor community at this year’s show.

Best-Selling Author Daniel Pink Keynote Highlights

For starters, the old ABC’s of sales, “always be closing,” has been replaced by “attunement, buoyancy and clarity.”

Advice for Implementing a New PSA Tool

The more time you can devote to understanding your PSA tool and the more resources you can dedicate to properly leveraging it, the more value you will get out of it.

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