Jay McCall

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Jay McCall is an editor and journalist with 20 years of writing experience for B2B IT solution providers. Jay is co-founder of XaaS Journal and DevPro Journal.

Ep. 14: How XDR and SOC as a Service Can Give...

Here's how XDR and SOCaaS use AI to add context to security threats, helping MSPs prioritize the most critical CVEs and automate incident response and remediation.

What’s the Post-Pandemic Outlook for Desktop as a Service?

The demand for DaaS spiked when the pandemic began, but can MSPs and VARs expect adoption to continue?

Ep. 13: Are You Getting the Full Value Out of Your...

In this podcast, we discuss the increasingly important role RMM tools play in helping MSPs detect anomalies, track endpoints and remediate and manage customers’ environments remotely.

WAF’s Critical Role in the WFH Movement

Many businesses had to adapt quickly to enable workers to work remotely during the pandemic, and cybercriminals adapted their strategies rapidly, too.

Ep. 12: The Danger of Post-Delivery Email Threats

In this episode of the XaaScast, we discuss Barracuda’s latest research in post-delivery email threats and offer practical tips for MSPs to protect their customers.

Digital Signage Solution Best Practices

The digital signage solution you provide should address your clients' needs for management, continuity, security, and support.

Quick Start Guide to Backup and Disaster Recovery (BDR)

Looking to add BDR (backup and disaster recovery) services to your list of recurring revenue offerings, but not sure where to start? Tim Brown,...

8 Must-Have Features for Your Data Analytics Service Offering

Data analytics tools are available that make it easy for any of your clients to extract value from data, regardless of how much technical training they have.

Best Practices Every Access Control Policy Should Include

The demand for Access Control as a Service is growing. To capitalize on this opportunity, you need to provide optimized solutions based on each client’s facility, operations and plans for the future.

Ep. 11: The WFH Trend Confirms the Need for Zero-Trust Security

MSPs have less control over remote work environments, including the routers, Wi-Fi and devices that end users are leveraging to connect to their data and applications.

Third-Party Ordering Service vs. Internal Online Ordering

Third-party online ordering and delivery services require that restaurants pay fees for their services, but they can also expand a restaurant’s reach. Consider the pros and cons of using a third-party service vs. implementing an online ordering solution.

Your CPG Customers Don’t Need More Data—They Need Answers

IT solution providers can endear themselves to CPG clients by bundling NLG tools with Business Intelligence dashboards.

Are Your Customers Using Teams Without the Full UCaaS Experience?

Adding voice to Microsoft Teams gives channel partners monthly recurring revenue streams while lowering customers’ costs and increasing productivity.

Payment Processing Services: Change Was Inevitable

SMBs may be VARs’ best opportunity, but they’ll require more time and guidance.

Put the “Control” in Access Control as a Service with These...

Here are the must-have features of an effective access control-as-a-service solution.

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