Jay McCall

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Jay McCall is an editor and journalist with 20 years of writing experience for B2B IT solution providers. Jay is co-founder of XaaS Journal and DevPro Journal.

4 Essential Firewall Management Solution Features

Equip your business with a solution that gives you full visibility into the security network, continually monitors compliance, and automates change management.

Ep. 15: Winning the War Against Ransomware

Ransomware is on the rise. What changed in 2021 that drove up ransomware demands and payouts? How can you protect your customers against attacks?

Why VARs and MSPs Must Provide Endpoint Security Solutions with User-Friendly...

Customer retention is dependent on adoption and value realization. So, if customers perceive an endpoint security solution as too difficult to use, are they destined to churn?

Have You Developed Post-Pandemic Solutions for K-12 Education?

The pandemic drove lasting changes in education. Are you prepared to implement the needed solutions?

3 Common BDR Mistakes That Kill Sales (and How to Avoid...

Making a few changes to your BDR sales approach can make a huge difference in your results.

4 Reasons the IaaS Market is Growing

Businesses have experienced first hand the benefits of virtualizing infrastructure.

IaaS Features that Drive Adoption

Infrastructure as a Service provides users with a cost-effective, scalable model that eliminates the burden of in-house data center maintenance while improving the user experience.

10 Verticals Besides Retail and Restaurant That Need Loyalty and Customer...

Your prospects in a wide range of verticals can leverage customer engagement solutions to build loyalty and grow their businesses.

5 Gift Card Mistakes VARs and MSPs Should Avoid

Gift cards can be a significant revenue stream for your clients if they have the right technology to support their business goals.

Use This Network Assessment Checklist to Increase Sales

Knowing everything there is to know about a business’ IT network doesn’t only benefit your MSP business when you’re managing existing accounts. Those insights can also help you convert prospects into customers.

MSPs: Capitalize on HaaS Market Growth

Analysts are predicting impressive HaaS adoption in the next five years. Are you focusing on the markets representing the greatest opportunities?

Why MSPs Love Selling Payment Processing Services

Debit cards are the most used form of payment, contactless cards are being issued by the millions, and VARs and MSPs are leaving money on the table.

Are You Helping Customers with Their Work-From-Home Challenges?

With so many companies working remotely, there’s a golden opportunity to help clients optimize productivity by bundling native voice services with collaboration solutions and creating a real UCaaS experience.

Is Your BDR Strategy 2022 Compliant?

Because of the accessibility and impact that cloud backups can provide, now has never been a better time to streamline operations and improve your customers’ security posture.

How to Choose a PaaS Vendor

Chalk up experience, usability, development support and security in the pros column when you’re evaluating platform as a service vendors as potential partners.

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