Jay McCall

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Jay McCall is an editor and journalist with 20 years of writing experience for B2B IT solution providers. Jay is co-founder of XaaS Journal and DevPro Journal.

Data Analysis Outcomes: Will Your Clients Get What They Want?

Valuable use of data analytics requires laser-focus on the goal.

Customer Survey Mistakes that Will Kill Response Rates

Advise your clients to consider these key points to improve response rates and make the most of their customer survey solution investment.

Why You Should Sell Retail and Restaurant Customer Survey Solutions

Survey solutions give your clients an efficient way to capture direct feedback on the experiences customers want.

Compliance as a Service Best Practices: Assess, Address, and Maintain

Compliance can be the basis for a comprehensive managed services package that addresses all of your client’s IT needs while meeting regulatory or industry requirements.

Help Your Clients Avoid These 7 Digital Signage Content Mistakes

Although you may be providing your clients with top-of-the-line solutions, digital signage content mistakes can minimize the benefits the solution offers.

How Offering VSaaS Can Help Your Business Grow

The demand for Video Surveillance as a Service (VSaaS) is on the rise, but you need to choose a solution that has the right features for your clients, as well as for your business.

Is a Government Contract Your Next Win as a Small MSP...

The federal government has a goal of awarding almost a quarter of contracts to small businesses. Be prepared to take advantage of the next opportunity.

Ep. 16: Don’t Overlook These Recurring Revenue Opportunities

Programmatic Digital out of Home (pDOOH) advertising and EV charging stations might not be two technologies you've considered selling, but the revenue opportunities are real.

7 Business Continuity Mistakes You Must Avoid

This seven-question self-assessment will help ensure your business continuity offering averts disaster.

5 Essential Tips for Selling Business Continuity Solutions

These five tips can improve your conversion rate and lay the foundation for a successful relationship with your clients.

5 PSA Implementation Mistakes You Must Avoid

A PSA tool can make your business more profitable and efficient, but you need to lay the right groundwork and make the right decisions to reap maximum benefits.

5 Email Security Facts You Need to Know to Protect Your...

Your clients need email security solutions, but they may not even know it. Sharing these facts can help.

Mastering Managed Print Services

You need skilled and trained staff, a business model that supports managed services, and the right tools to successfully sell managed print.

Web Application Firewalls Do More with Machine Learning

A more intelligent web application firewall solution can make your life easier as well as provide stronger security to your clients.

Why Your Clients Need a Web Application Firewall

Discover why a web application firewall is a crucial part of a comprehensive security suite that most – if not all – of your clients need.
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