Jay McCall

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Jay McCall is an editor and journalist with 20 years of writing experience for B2B IT solution providers. Jay is co-founder of XaaS Journal and DevPro Journal.

Are You Helping Customers with Their Work-From-Home Challenges?

With so many companies working remotely, there’s a golden opportunity to help clients optimize productivity by bundling native voice services with collaboration solutions and creating a real UCaaS experience.

Is Your BDR Strategy 2022 Compliant?

Because of the accessibility and impact that cloud backups can provide, now has never been a better time to streamline operations and improve your customers’ security posture.

How to Overcome Your Clients’ RMM Reluctancy

After stressing to your clients their need to restrict outside access to their network, you now have to explain why your RMM service should be an exception.

How to Choose a PaaS Vendor

Chalk up experience, usability, development support and security in the pros column when you’re evaluating platform as a service vendors as potential partners.

Ep. 14: How XDR and a SOC-as-a-Service Can Give MSPs a...

Here's how XDR and SOCaaS use AI to add context to security threats, helping MSPs prioritize the most critical CVEs and automate incident response and remediation.

What’s the Post-Pandemic Outlook for Desktop as a Service?

The demand for DaaS spiked when the pandemic began, but can MSPs and VARs expect adoption to continue?

SOC’s New Look in the New Normal

Distributed systems and remote workforces are working for security operations centers and may continue long after the current crisis ends.

Ep. 13: Are You Getting the Full Value Out of Your...

In this podcast, we discuss the increasingly important role RMM tools play in helping MSPs detect anomalies, track endpoints and remediate and manage customers’ environments remotely.

WAF’s Critical Role in the WFH Movement

Many businesses had to adapt quickly to enable workers to work remotely during the pandemic, and cybercriminals adapted their strategies rapidly, too.

Ep. 12: The Danger of Post-Delivery Email Threats

In this episode of the XaaScast, we discuss Barracuda’s latest research in post-delivery email threats and offer practical tips for MSPs to protect their customers.

Digital Signage Solution Best Practices

The digital signage solution you provide should address your clients' needs for management, continuity, security, and support.

8 Must-Have Features for Your Data Analytics Service Offering

Data analytics tools are available that make it easy for any of your clients to extract value from data, regardless of how much technical training they have.

Is Your MSP Business Prepared to Meet the IaaS Demand?

IaaS spend is on a fast growth trajectory, and businesses need your expertise to help them transition from on-premises to the cloud.

Why You Should Sell Retail and Restaurant Customer Survey Solutions

Offer customer survey solutions to give your clients an efficient way to use direct feedback from customers for insights into the types of experiences they want.

Best Practices Every Access Control Policy Should Include

The demand for Access Control as a Service is growing. To capitalize on this opportunity, you need to provide optimized solutions based on each client’s facility, operations and plans for the future.

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