Jay McCall

Jay McCall
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Jay McCall is an award-winning journalist with 18 years of writing experience for B2B IT solution providers. Jay is co-founder of XaaS Journal and DevPro Journal.

Is a Government Contract Your Next Win as a Small MSP...

The federal government has a goal of awarding almost a quarter of contracts to small businesses. Be prepared to take advantage of the next opportunity.

IaaS Features that Drive Adoption

Infrastructure as a Service provides users with a cost-effective, scalable model that eliminates the burden of in-house data center maintenance while improving the user experience.

5 Gift Card Mistakes VARs and MSPs Should Avoid

Gift cards can be a significant revenue stream for your clients if they have the right technology to support their business goals.

5 Public School Challenges and How EdTech Can Address Them

Use your knowledge of the education vertical and solutions that keep facilities safe, increase efficiency, and cut costs to help your clients overcome pain points.

Distributors Provide HaaS On-Ramps for Their Partners

VARs and MSPs can turn to distributors for HaaS bundles, financing assistance and advice.

Big Opportunities (and 5 Pitfalls) of Selling Telehealth Technologies

Telehealth is in the midst of a significant growth phase, but you'll need to avoid these five pitfalls to capitalize on this multibillion-dollar opportunity.

10 Verticals — Besides Retail and Restaurant — That Need Loyalty...

Your prospects in a wide range of verticals can leverage customer engagement solutions to build loyalty and grow their businesses.

Industry Thought Leaders Share Advice on Offering Managed Security Services

Learn the importance of strategic partnerships, choosing the right platform, adapting your offerings to your customer base, and going into managed security services with your eyes wide open.

Avoid These 5 IT Documentation Pitfalls

Watch out for IT documentation mistakes like tool sprawl, overlooking the importance of training and not holding your employees accountable for documentation.

4 Essential Firewall Management Solution Features

Equip your business with a solution that gives you full visibility into the security network, continually monitors compliance, and automates change management.

Avoid the “Over-Promise, Under-Deliver” Trap with vCIO Services

Being clear with yourself and your customers on the scope and nature of your virtual CIO services is a critical first-step in making it an asset rather than a liability to your MSP business.

Best Practices That Should Be A Part of Every Virtual CIO...

Successful virtual CIOs have a thorough understanding of their client’s operation as well as the business model and expertise to help them reach their goals.

How to Offer Top-Notch Disaster Recovery Services

An experienced MSP offers insights into how to provide a DR solution that gives your clients peace of mind that their data is always secure and accessible.

Digital Signage Solution Best Practices

The digital signage solution you provide should address your clients' needs for management, continuity, security, and support.

Help Your Clients Avoid These 7 Digital Signage Content Mistakes

This list of tips can help your clients avoid the most common digital signage content mistakes.

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