Jay McCall

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Jay McCall is an editor and journalist with 20 years of writing experience for B2B IT solution providers. Jay is co-founder of XaaS Journal and DevPro Journal.

Put the “Control” in Access Control as a Service with These...

Here are the must-have features of an effective access control-as-a-service solution.

Best Practices Every Access Control Policy Should Include

The demand for Access Control as a Service is growing. To capitalize on this opportunity, you need to provide optimized solutions based on each client’s facility, operations and plans for the future.

8 Must-Have Features for Your Data Analytics Service Offering

Data analytics tools are available that make it easy for any of your clients to extract value from data, regardless of how much technical training they have.

Your CPG Customers Don’t Need More Data – They Need Answers

IT solution providers can endear themselves to CPG clients by bundling NLG tools with Business Intelligence dashboards.

Data Analysis Outcomes: Will Your Clients Get What They Want?

Valuable use of data analytics requires laser-focus on the goal.

Customer Survey Mistakes that Will Kill Response Rates

Advise your clients to consider these key points to improve response rates and make the most of their customer survey solution investment.

Why You Should Sell Retail and Restaurant Customer Survey Solutions

Survey solutions give your clients an efficient way to capture direct feedback on the experiences customers want.

Compliance as a Service Best Practices: Assess, Address, and Maintain

Compliance can be the basis for a comprehensive managed services package that addresses all of your client’s IT needs while meeting regulatory or industry requirements.

Help Your Clients Avoid These 7 Digital Signage Content Mistakes

Although you may be providing your clients with top-of-the-line solutions, digital signage content mistakes can minimize the benefits the solution offers.

How Offering VSaaS Can Help Your Business Grow

The demand for Video Surveillance as a Service (VSaaS) is on the rise, but you need to choose a solution that has the right features for your clients, as well as for your business.

Is a Government Contract Your Next Win as a Small MSP...

The federal government has a goal of awarding almost a quarter of contracts to small businesses. Be prepared to take advantage of the next opportunity.

Ep. 16: Don’t Overlook These Recurring Revenue Opportunities

Programmatic Digital out of Home (pDOOH) advertising and EV charging stations might not be two technologies you've considered selling, but the revenue opportunities are real.

7 Business Continuity Mistakes You Must Avoid

This seven-question self-assessment will help ensure your business continuity offering averts disaster.

5 Essential Tips for Selling Business Continuity Solutions

These five tips can improve your conversion rate and lay the foundation for a successful relationship with your clients.

5 PSA Implementation Mistakes You Must Avoid

A PSA tool can make your business more profitable and efficient, but you need to lay the right groundwork and make the right decisions to reap maximum benefits.