Jay McCall

Jay McCall
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Jay McCall is an editor and journalist with 19 years of writing experience for B2B IT solution providers. Jay is co-founder of XaaS Journal and DevPro Journal.

How SOC as a Service Providers Can Protect Networks with Remote...

Your customers need your knowledge and expertise to help secure workers who suddenly must work from home.

The Importance of a Business Continuity Plan in a Coronavirus World

It will never be easier to convince your clients they need a business continuity plan than in the wake of 2020’s coronavirus and natural disasters.

Businesses Are Outsourcing IT — Stand Apart with vCIO Services

Companies are looking for outsourced IT help, which can't be compared to the advantages of partnering with a vCIO.

What’s the Difference Between HaaS and Leasing?

Hardware as a Service allows you to build your business by offering end-to-end solutions for an affordable monthly cost.

Are You Providing Frictionless Payment Solutions?

The industry is trending toward seamless, even invisible, payment experiences that take care of transactions behind the scenes with little effort on the part of the customer.

Steps to Get Started with a Quote Management System

Start with a standardized quote process, build your quote management system into workflows throughout your organization and use it to operate more efficiently.

3 Firewall Facts MSPs Need to Know

Risks, regulatory compliance demands, and cloud use are all increasing, but resources to manage firewalls aren't.

Six Steps to Evolving from a BDR Provider to a Business...

Too often, solution providers sell backups as disaster recovery, or worse yet, business continuity.

Payment Statistics VARs and MSPs Need to Know

Debit cards are the most used form of payment, contactless cards are being issued by the millions, and VARs and MSPs are leaving money on the table.

IT Nation Connect 2019 Vendor Highlights

There were several big announcements from the channel vendor community at this year’s show.

Best-Selling Author Daniel Pink Keynote Highlights

For starters, the old ABC’s of sales, “always be closing,” has been replaced by “attunement, buoyancy and clarity.”

Advice for Implementing a New PSA Tool

The more time you can devote to understanding your PSA tool and the more resources you can dedicate to properly leveraging it, the more value you will get out of it.

How to Choose a PaaS Vendor

Chalk up experience, usability, development support and security in the pros column when you’re evaluating Platform as a Service vendors as potential partners.

How to Sell Remote Monitoring and Management Services

Demonstrate the value that RMM provides to end users, such as less downtime, faster service, enhanced security, and cost savings.

Staffing Your SOC for Success

Building a SOC is one thing; maintaining it with high-quality technicians and security experts is another. Here's how to plan for long-term success.

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