Jay McCall

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Jay McCall is an editor and journalist with 20 years of writing experience for B2B IT solution providers. Jay is co-founder of XaaS Journal and DevPro Journal.

Is a Government Contract Your Next Win as a Small MSP...

The federal government has a goal of awarding almost a quarter of contracts to small businesses. Be prepared to take advantage of the next opportunity.

How Offering Video Surveillance as a Service Can Help Your Business...

The demand for Video Surveillance as a Service (VSaaS) is on the rise, but you need to choose a solution that has the right features for your clients, as well as for your business.

Are You Making These Business Continuity Mistakes?

This 7-question self-assessment will help ensure your business continuity offering averts disaster.

5 Things to Remember When You’re Selling Business Continuity Solutions

Learn all you can about your prospect and their needs, take a consultative approach, and then deliver what you promise.

10 Verticals Besides Retail and Restaurant That Need Loyalty and Customer...

Your prospects in a wide range of verticals can leverage customer engagement solutions to build loyalty and grow their businesses.

Email Security Trends That Are Too Dangerous to Ignore

Email attacks are growing more sophisticated. This CISSP (certified information systems security professional) offers solutions and strategies MSPs should put in place to protect their clients.

5 Email Security Facts You Need to Know to Protect Your...

Your clients need email security solutions, but they may not even know it. Sharing these facts can help.

The Skills and Resources You Need to Sell Managed Print Services

You need skilled and trained staff, a business model that supports managed services, and the right tools to successfully sell managed print.

WAF’s Critical Role in the WFH Movement

Many businesses had to adapt quickly to enable workers to work remotely during the pandemic, and cybercriminals adapted their strategies rapidly, too.

Why Your Clients Need a Web Application Firewall

Discover why a web application firewall is a crucial part of a comprehensive security suite that most – if not all – of your clients need.

UEM, EMM, and MDM Solutions: What’s the Difference?

Do your employees use company-owned or personal mobile devices on-site or remotely? You need answers before you choose a solution.

10 Must-Have Mobile Device Management Features

Leading MDM solutions offer feature sets that address security, access, secure data communication, usage, and BYOD environments.

How to Overcome Your Clients’ RMM Reluctancy

After stressing to your clients their need to restrict outside access to their network, you now have to explain why your RMM service should be an exception.

Why RMM is a Managed Services Must Have

Without the ability to remotely monitor and address IT issues — in addition to justifying your value — you’re missing the point of managed services.

The State of the Retail and Restaurant Markets 2022

Both markets are growing, but so are the list of challenges that solution providers need to help retailers and restauranteurs address – while avoiding costly pitfalls.

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