Jay McCall

Jay McCall
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Jay McCall is an award-winning journalist with 18 years of writing experience for B2B IT solution providers. Jay is co-founder of XaaS Journal and DevPro Journal.

Where Healthcare Organizations Need Your Help the Most Right Now

Five industry experts share insights about technologies and services VARs and MSPs should be providing their healthcare customers.

UCaaS Features: Can a Solution Offer Too Much for Your Client?

SMBs are discovering the benefits of unified communications, but they may not need the same solutions as your enterprise clients.

Best Practices Every Access Control Policy Should Include

The demand for Access Control as a Service is growing. To capitalize on this opportunity, you need to provide optimized solutions based on each client’s facility, operations, and plans for the future.

Put the “Control” in Access Control as a Service with These...

Here are the must-have features of an effective access control-as-a-service solution.

What MSPs Need to Know About the California Consumer Privacy Act

Companies doing in business in California may be required to give consumers greater control over the data that’s collected and how it’s used — and they’re looking to MSPs for help complying with the act.

5 Things to Remember When You’re Selling Business Continuity Solutions

Learn all you can about your prospect and their needs, take a consultative approach, and then deliver what you promise.

Are You Making These Business Continuity Mistakes?

This 7-question self-assessment will help ensure your business continuity offering averts disaster.

Use Network Assessment Tools to Increase Sales

Knowing everything there is to know about a business’ IT network doesn’t only benefit your MSP business when you’re managing existing accounts. Those insights can also help you convert prospects into customers.

10 Must-Have Mobile Device Management Features

Leading MDM solutions offer feature sets that address security, access, secure data communication, usage, and BYOD environments.

Third-Party Ordering Service vs. Internal Online Ordering

Third-party online ordering and delivery services require that restaurants pay fees for their services, but they can also expand a restaurant’s reach. Consider the pros and cons of using a third-party service vs. implementing an online ordering solution.

The Skills and Resources You Need to Sell Managed Print Services

You need skilled and trained staff, a business model that supports managed services, and the right tools to successfully sell managed print.

The Competitive Managed Print Services Landscape Continues to Evolve

MPS spending is expected to grow this year, but capitalizing on the trend may require expanding your offerings.

How Restaurant POS Software Has Evolved Over the Past Decade

Restaurant POS software has moved to the cloud, it supports new types of payment, and delivers customer experiences that today’s consumers demand.

How Offering Video Surveillance as a Service Can Help Your Business...

The demand for Video Surveillance as a Service (VSaaS) is on the rise, but you need to choose a solution that has the right features for your clients, as well as for your business.

5 Mistakes to Avoid When Selling and Financing POS as a...

You can avoid pitfalls if you transition gradually, train and incentivize your sales team, and choose the right funding options.

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