Jay McCall

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Jay McCall is an editor and journalist with 20 years of writing experience for B2B IT solution providers. Jay is co-founder of XaaS Journal and DevPro Journal.

Compliance as a Service Best Practices: Assess, Address, and Maintain

Compliance can be the basis for a comprehensive managed services package that addresses all of your client’s IT needs while meeting regulatory or industry requirements.

Why You Should Sell Retail and Restaurant Customer Survey Solutions

Survey solutions give your clients an efficient way to capture direct feedback on the experiences customers want.

Are You Making These Business Continuity Mistakes?

This 7-question self-assessment will help ensure your business continuity offering averts disaster.

Quick Start Guide to Backup and Disaster Recovery (BDR)

Looking to add BDR (backup and disaster recovery) services to your list of recurring revenue offerings, but not sure where to start?

Is Your BDR Strategy 2023 Compliant?

Because of the accessibility and impact cloud backups can provide, now has never been a better time to streamline operations and improve your customers’ security posture.

6 Steps to Evolving from a BDR Provider to a Business...

Too often, solution providers sell backups as disaster recovery, or worse yet, business continuity.

Desktop as a Service Features That Inspire a Move to the...

DaaS, which is simple to deploy, accessible from any device, easy to manage and secure, can be your clients’ first step to cloud computing.

What’s the 2023 Outlook for Desktop as a Service?

DaaS demand spiked during the pandemic, but can MSPs and VARs expect adoption to continue?

Why MSPs Love Selling Payment Processing Services

Your clients need help managing sales on multiple channels and accepting their customers’ preferred payment types wherever they engage.

5 Gift Card Mistakes VARs and MSPs Should Avoid

Gift cards can be a significant revenue stream for your clients if they have the right technology to support their business goals.

How to Choose a PaaS Vendor

Finding an option that addresses your client's needs is much more important than locating the least expensive solution.

Patch Management Advice from an MSP: Automate

Design your patch management service offering not only to keep your clients’ systems updated and align best with their schedules, but also to maximize efficiency and productivity for your business.

8 Must-Have Features for Your Data Analytics Service Offering

Data analytics tools are available that make it easy for any of your clients to extract value from data, regardless of how much technical training they have.

Your CPG Customers Don’t Need More Data – They Need Answers

IT solution providers can endear themselves to CPG clients by bundling NLG tools with Business Intelligence dashboards.

Data Analysis Outcomes: Will Your Clients Get What They Want?

Valuable use of data analytics requires laser-focus on the goal.

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