Bernadette Wilson

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Bernadette Wilson, an XaaS Journal contributor, has 19 years of experience as a journalist, writer, editor, and B2B marketer.

Do You Have the Right Tools and Credentials to Provide Compliance...

Demand is increasing, and it’s time to build a strategy for providing your clients with compliance services.

Why Restaurants Need PCI Compliance as a Service

PCI Compliance as a Service offerings enable VARs and MSPs to help restaurants secure payment data and operate compliantly without burdening in-house IT staff.

How Retail and Restaurant Businesses Will Overcome Labor Shortage Challenges in...

New challenges require new solutions. See how businesses are adapting successfully to operating with less staff.

Retail Technology Trends for 2023

MSPs and independent software vendors (ISVs) that align with current trends will position themselves for the greatest success.

4 Simple Steps to Get Started Selling BDR

There is a wealth of information and resources available to help you successfully provide backup and disaster recovery solutions and services.

How Business Continuity Strategies Changed in the Past Three Years

Before the pandemic, companies predicted what they’d need to keep operations moving during a long-term disruption. Now they know.

Features of Desktop as a Service That Are Valuable in a...

DaaS gives your clients’ workforces flexibility and scalability — even in a crisis.

4 Desktop as a Service Best Practices

DaaS may be simpler than VDI to provide to your clients, but it takes your expertise to optimize performance from implementation to day-to-day use.

EdTech Predictions for 2023

Educators need support from technology to help make up lost ground due to the pandemic.

6 EdTech Sales Best Practices

Develop a profile of the ideal customer, target prospects that meet that description – and plan on a long sales cycle.

How Much Residual Income Could You Make from Payment Processing?

VARs and MSPs need to find ways to build recurring revenue to replace the upfront margin they once received from solution or project sales.

Why It’s Critical to Give Customers Their Choice of Payment Processor

Practical advice from Terry Zeigler, President/CEO of Datacap Systems, concerning the state of the payments industry and the choices you must make.

7 Tips for Evaluating a Payment Processing Partner

Before you partner with a payment processor, you must do your due diligence to ensure the partnership will result in the greatest value for your client and your business.

Must-Have Gift Card Solution Features for the Holiday Season

Upgrade gift card solutions to address changes in consumers' preferences and the expanding threat landscape.

Gift Card Solutions: Add Value to This Value-Add

See how gift card solutions with broader feature sets can help your clients build their businesses and enhance CX.

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