Bernadette Wilson

Bernadette Wilson
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Bernadette Wilson, an XaaS Journal contributor, has 19 years of experience as a journalist, writer, editor, and B2B marketer.

Capitalize on the Growing VSaaS Opportunity

Businesses are looking for solution providers who can move video surveillance to the cloud and offer it as a managed service.

How Life for Partners in the Payments Industry Has Changed in...

VARs and MSPs have the opportunity to provide merchants with new capabilities and grow their businesses thanks to the sweeping changes in the payments space.

Why the Demand for Network Assessments Increase with Remote Workforces

Businesses forced into supporting remote workforces see the value in a complete overview of their new IT environments.

Should You Sell POS with Built-In Loyalty or a Standalone Loyalty...

Offer your clients options that allow them to optimize their loyalty rewards programs — not settle for features that limit their competitiveness.

How IaaS Can Impact Customer Experience

Your prospects have limited budgets and IT know-how but need more capabilities to improve customer experience (CX). IaaS lets you tell them, “Yeah, we can do that.”

Provide Hosted VoIP Solutions for Teams Across the Building or Across...

Are you meeting the urgent demand for cloud communications platforms?

Top Reasons You Should Sell Integrated Gift Card Solutions

Your clients expect solutions that work together, streamlining processes, saving time and positioning them more competitively. Deliver.

The Opportunity and Challenges of Offering Managed Security

Are positioned to protect your customers from cyberattacks?

How IT Documentation Helps VARs and MSPs Build Better Customer Relationships

Good intentions aren’t enough to document the details of an IT environment. Increase your value to your clients by capturing, organizing and storing the information they need.

Is POS Software as a Service Right for Your Customers?

Jason Feemster, owner and operator of SaaS solution provider Point of Sale USA discusses POS SaaS with XaaS Journal.

Why Firewall Misconfigurations Are Putting Your Clients At Risk in 2020

When clients start suddenly working from home — using inadequate or misconfigured firewalls — they could be opening themselves up to noncompliance, security vulnerabilities and downtime.

Features of Desktop as a Service That Are Valuable in a...

During COVID-19 shutdowns, Desktop as a Service solutions, like VMware’s, enabled employees to quickly work from home and support them throughout the crisis.

Why Remote Desktop Services Should Be a Part of Your Clients’...

Remote desktop services can enable an organization to keep their businesses running in a crisis without missing a beat.

The Role BDR Solutions Play in Protecting a Remote Workforce

When remote work is necessary, it reveals weaknesses in an organization’s backup and disaster recovery plan. How protected and accessible is your clients’ data?

Q2 Security Update: Hackers Never Let a Good Crisis Go to...

Concerns over the COVID-19 pandemic are, understandably, distracting your users. Remind them that hackers, on the other hand, are laser-focused on their objectives.

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