Bernadette Wilson

Bernadette Wilson
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Bernadette Wilson, an XaaS Journal contributor, has 19 years of experience as a journalist, writer, editor, and B2B marketer.

When Is It Time to Implement Professional Services Automation?

One- or two-person MSPs will benefit by establishing time tracking, documentation, and other good habits early.

The Biggest Mistakes MSPs and VARs Make with Quote Management Tools

Solution providers can get tripped up by integration, lack of planning, and putting too much stock in a quote management tool, but the biggest mistake may be waiting too long to implement it.

6 Tips for Selling a Web Application Firewall Solution

Move beyond high-level conversations about security to explain how security threats differ and why your clients need a WAF to protect their websites and cloud-based apps.

4 Mistakes MSPs and VARs Make with Software as a Service

Avoid these mistakes to maximize your SaaS revenue and build strong relationships with your customers.

Which Vertical Markets Need Business Continuity Solutions?

Although every business needs a business continuity plan, highly regulated industries are especially attractive options.

The 3 Biggest Mistakes Users Make with Endpoint Security

Businesses need trusted advisors to help them deploy solutions that cover all threat vectors, identify infected endpoints, and prevent future infections.

Why Cloud IT Spend is Rising

Businesses are turning to the cloud for streamlined IT, lower risk and faster ROI — and it’s creating opportunities for technology solution providers (TSPs).

How to Sell Platform as a Service

Focus on benefits and outcomes and the value you will add with your expertise and IP.

Looking for a Way to Optimize a PaaS Solution? Add Managed...

Your clients may need more than Platform as a Service for agile, continuous, or microservices development. Kubernetes gives them intelligent control, automation, and the ability to make the best use of resources.

Advice to MSPs and VARs on Marketing and Selling Email Security

There's no shortage of examples in the news demonstrating why your customers need email security. Don’t allow them to go unprotected.

Should You Establish Your Own Security Operations Center or Use Someone...

Building and staffing a SOC is a tremendous undertaking — are you ready to make the investment or is outsourcing a better option for your business?

4 Simple Steps to Get Started Selling BDR

There is a wealth of information and resources available to help you successfully provide backup and disaster recovery solutions and services.

How Much Money Could You Make from Payment Processing Residual Income?

Recurring revenue can add up — to thousands or hundreds of thousands of dollars. See why selling payment processing is one of the best opportunities to build a new revenue stream.

New Opportunities for MSPs and VARs to Sell Payment Processing

Where are prime opportunities to sell payment processing? MSPs and VARs may discover they’re where they’re already providing IT solutions and services.

Elevate Security with These Web Application Firewall Best Practices

Effective WAF implementation takes a consultative approach, planning, proper configuration and continuous testing.

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