Bernadette Wilson

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Bernadette Wilson, an XaaS Journal contributor, has 19 years of experience as a journalist, writer, editor, and B2B marketer.

Providing Security as a Service in the Wake of a High-Profile...

The Kaseya VSA attack is raising questions among business owners—be straightforward and transparent when you provide the answers.

How to Build IT Documentation into Your MSP Practice

Seamlessly integrating documentation into workflows takes planning, training, and commitment from your entire team.

How the Kaseya VSA Attack Impacted the Entire MSP Community

Whether recovering from the attack or asking “what if,” you should be looking at your business a little differently now.

Do Your Clients Know About Content Filtering?

When used in combination with firewall solutions, these tools can stop malicious traffic and access to websites that can threaten security and interfere with employee productivity.

How to Provide Effective Antivirus Solutions in Today’s Work Environment

Remote work, new hybrid work environments, and personal devices connecting to the network are creating new challenges for MSPs.

Opportunities to Optimize Distance Learning with EdTech Solutions

The pandemic raised awareness of distance learning’s benefits and the value of EdTech solutions.

Why POS Software as a Service is a Must-Have for Independent...

POS SaaS is more affordable than licensed software, even with advanced capabilities—and it helps POS solutions providers overcome objections.

How the Pandemic is Driving Demand for Payment Solutions

How can you keep up with the overnight widespread change and emerge even more competitively?

Is Grocery a New Market for Mobile Device Management?

Grocery stores added new services and processes in 2020, and they need mobile device management to keep them operating efficiently.

Why Firewall Misconfigurations Are Putting Your Clients At Risk

These oversights can lead to three serious outcomes for your clients.

Are You Using an RMM Tool to Grow Your Business?

Use remote monitoring and management solutions’ features to reveal needs and vulnerabilities, justify new services, and build stronger customer relationships.

How Business Continuity Strategies Have Changed Since 2020

Before the pandemic, companies predicted what they’d need to keep operations moving during a long-term disruption. Now they know.

Right Now is (Still) the Best Time to Capitalize on DaaS...

Companies are discovering that Desktop as a Service isn’t just an excellent pandemic-era solution, it’s a good investment.

4 Tips for Selling Unified Communications as a Service

After a year of video conferences and remote collaboration, businesses understand the value of UCaaS—if you offer the right solution and the right terms.

Selling WAFs: Your Biggest Questions Answered

Industry experts share their insights and advice on how to expand your portfolio to offer web application firewalls (WAFs).

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