5 Email Security Statistics and Facts You Need to Know to Protect Your Clients

Your clients need email security solutions, but they may not even know it. Sharing these facts can help.

email security

It only takes one errant click to shut down an entire company with ransomware or one careless response to give up access to accounts or employee records. Email security solutions have become a necessity for businesses of all sizes, in all verticals, which need protection from cybercriminals who know that if they phish long enough sooner or later, someone will make a mistake. Share these email security statistics and facts with your clients to keep them informed of current threats — or to start the conversation about the risks they’re taking without email security.

1Phishing Is Widespread and Common

The 2020 Verizon Data Breach Investigations Report states that nearly one-fourth of the data breaches the company studied over the past year involved phishing. The report points out that phishing, one of the most common vectors for delivering malware, also leads to a significant number of security incidents that may not result in data breaches, but cause network damage and downtime.

2Phishing Email Rates Are Worse Since the Pandemic Started

NetSTAR reports that from February to May 2020, there was a significant increase in phishing attacks, with some areas seeing up to 600 percent more than previous phishing incidents. Most notable is the rise in phishing attacks that used the coronavirus pandemic as their topic.

3What Cybercriminals Want to Gain from Phishing

Verizon dug deeper this year to learn what cybercriminals are after with phishing attacks. More than 60 percent of phishing schemes attempt to get people to give up credentials, and nearly 50 percent are looking for personal information. Other types of information your clients need to protect include:

  • Internal
  • Medical
  • Bank
  • Secrets
  • Payment
  • Classified
  • IT System

4Cybercriminals Have Become Experts at Getting Email Recipients to Click

Sometimes phishing emails are obviously fake. They look like they were created with a bad translation application, they make outrageous claims, or the sender’s address is blatantly fraudulent. Sometimes, though, they aren’t obvious. They use an address that’s close to the real sender’s and information the cybercriminal has mined from social media or other sources to sound legitimate. And sophisticated phishing schemes work.

A study in the UK sent nine phishing emails to 62,000 business users over six weeks. The study found that 24,758 clicked, influenced by “authority cues,” such as creating a sense of urgency or appealing to the employee’s tendency to comply with authority figures.

5Employees Share Confidential Data, Phishing Email or Not

Your clients need to recognize that data loss doesn’t necessarily begin with a phishing email. Employees could be emailing sensitive information that a hacker could intercept – or that other people could see, opening the door to fines or restrictions for not complying with regulations. It could be one employee’s information to update a health insurer. Or, it could be a spreadsheet containing personal information of 36,000 employees.

Based on Email Security Statistics and Facts, Are You Doing Enough for Your Clients?

Your clients may be relying on their email application or their antimalware solutions to protect them from attacks that originate with email. However, to take a more proactive approach by monitoring what is coming in – and going out – via email, they need an email security solution. These applications scan incoming mail for viruses, phishing and spam and quarantine potentially malicious email. Furthermore, these solutions can give users the ability to encrypt outgoing email that contains sensitive information, and safe, reliable methods for archiving emails.

Value-added resellers (VARs) and managed services providers (MSPs) can provide clients with leading email security solutions delivered as a Service, so they pay only for what they need on a monthly basis. This model not only makes it an attractive option for your clients, but it helps you build monthly recurring revenue for your business.

Email security statistics help build a strong argument that your clients need these solutions. Make sure your clients are aware of the risks, meet the demand and protect your clients.